Frequently Asked Questions

Everything you need to know about your Vesa Beauty experience.

Are Vesa Beauty products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and we offer a wide range of vegan-certified options. Check the product description for specific certifications.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and local customs processing.

What is your return policy for opened skincare products?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a store credit or exchange, even if it has been lightly used.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your parcel.

How can I track my package once it has shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website where you can monitor your delivery's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Afterpay and Klarna.