Returns & Exchanges

At Vesa Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, we offer a 30-day return policy for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer care team with your order number to begin the return process.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.